Archive for July 12th, 2017
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Following the Yik Yak: Using Social Media Observations to Understand Student Needs on College Campuses
2017–07–12 | 3 commentsIn Brief: What can social media tell us about our patrons? We look at Yik Yak through the lens of library ethnography, suggesting that anonymous social media can reveal not only complaints and commentary about library services and spaces, but also uncover students’ emotional and social experience with research and study space. Looking at social…